Privacy Policy
Effective Date: January 1, 2026 | Last Updated: August 2026
Medical Avenues Health LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at medicalavenueshealth.com or contact us through our services.
1. Information We Collect
We collect information you voluntarily provide when you contact us, book a session, or join a waitlist, including:
- Full name
- Email address
- Phone number
- Message content and inquiry details
- Training or certification needs
We also collect standard technical data automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This data is used solely to improve site performance and is not linked to your personal identity.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule training sessions or consultations
- Process bookings and maintain training records
- Send confirmations, reminders, and follow-up communications
- Improve our website and service offerings
- Comply with applicable laws and regulations
We do not sell, trade, rent, or otherwise share your personal information with third parties for marketing purposes.
3. Training Records and Healthcare Data
Training records, certification documentation, and any health-related information provided during our consulting services are handled with strict confidentiality. This information is used only to deliver the services you have requested and is retained as required by applicable certification and regulatory standards.
4. Third-Party Services
Our contact form is powered by Tally (tally.so). When you submit a form, your information is processed by Tally in accordance with their privacy policy. We encourage you to review Tally's privacy practices at tally.so. We do not use Google Sign-In or third-party social login on this website.
5. Cookies
Our website uses essential cookies required for basic site functionality. We do not use advertising or tracking cookies without your explicit consent. For full details, see our Cookie Policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Training and certification records are retained in accordance with American Heart Association and applicable regulatory requirements.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to our legal obligations
- Opt out of non-essential communications at any time
To exercise any of these rights, contact us through the form on our Contact page.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet is completely secure; however, we take the protection of your data seriously and use industry-standard practices.
9. Children's Privacy
Our services and website are intended for healthcare professionals and adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us through the form on our Contact page at medicalavenueshealth.com.
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